Sign Up Bonus allows you to reward new customers when they register as members in your store.
Merchants can offer a bonus in the form of:
- Bonus Cashback (RM)
A fixed cashback amount given to new members after they sign up. - Bonus Points
A fixed number of points given to new members after they sign up.
This feature helps encourage more customers to register as members instead of checking out as guests. Once customers become members, they can collect rewards, enjoy member benefits, and are more likely to return for future purchases.
Why Use Sign Up Bonus? #
A Sign Up Bonus is a simple way to attract first-time customers and encourage them to join your membership program.
For example, you can offer:
- RM5 bonus cashback for every new member signup, or
- 100 bonus points for every new member signup.
This gives customers an extra reason to create an account before they purchase.
How This Helps Your Business #
Using Sign Up Bonus can help merchants:
- Encourage more customer registrations
Some customers may not register unless there is a clear benefit. A signup bonus gives them a reason to join as a member.
- Build your customer database
When customers register, merchants can build a stronger customer list for future marketing, loyalty campaigns, and repeat purchase strategies.
- Increase repeat purchases
Customers who receive cashback or points are more likely to come back and use their reward on their next order.
- Promote your loyalty program
Sign Up Bonus works well together with Cashback, Points Reward, Birthday Rewards, and other member benefits.
Example Scenario #
You want to encourage new customers to register as members before placing their first order.
You can set:
- Bonus Cashback: RM5
- Bonus Points: 100 points
This means when a new customer signs up as a member, they will receive RM5 cashback and 100 points in their account.
This can motivate customers to make their first purchase and return again to use their rewards.
How to Set Up Sign Up Bonus #
Step 1: Go to Customer Loyalty #
From your admin dashboard, go to Customer Loyalty.
Look for the Sign Up Bonus section.
Step 2: Enable Sign Up Bonus #
Turn on the Sign Up Bonus toggle.
When enabled, new members can receive the bonus based on the amount or points you set.
Step 3: Set the Bonus Cashback #
Enter the cashback amount you want to give to new members.
Example: RM5
This means new members will receive RM5 cashback after they sign up.
📝Tip: Start with a small but attractive amount, such as RM3 to RM5, especially if you want to encourage first-time customers without affecting your profit too much.
Step 4: Set the Bonus Points
Enter the number of points you want to give to new members.
Example: 100 points
This means new members will receive 100 points after they sign up.
📝Tip: Make sure the points value matches your Points Reward setup. Avoid giving too many points if the redemption value is high.
Step 5: Upload a Popup Banner #
You can upload a popup banner to promote your signup bonus or member benefits.
Recommended image guideline:
- Size: 1080 × 1080 px
- Shape: Square
- File type: PNG
- File size: Less than 4MB
The banner is optional, but it is useful to highlight why customers should register as members.
Example banner message:
Sign Up Now & Get RM5 Cashback
Join as a member and collect points with every purchase
>>GRAPHIC<<<
What If You Do Not Want to Give a Bonus? #
If you do not want to offer cashback or points for new signups, you can leave both fields as:
Bonus Cashback: 0
Bonus Points: 0
You can still use the popup banner to promote other membership benefits, such as:
customer cashback rewards, points collection, birthday rewards, or exclusive member promotions.
Best Used For #
Sign Up Bonus is suitable if you want to:
- encourage more customer registrations, grow your member database, introduce your loyalty program, or bring new customers back for their next purchase.
- It is especially useful for new stores, product launches, membership campaigns, or first-time customer promotions.