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How to Add and Set Up a Product

2 min read

Step 1: Product Details

Start by adding the basic information that defines the product.

Add Product Tags, Weight, UOM & SKU

Add supporting product information. Some fields are optional, but useful for store management and fulfillment.

  1. Product Tags: Add keywords such as New, Favourite or Spicy. 
  2. Product UOM: Unit of measurement for the product.
  3. Weight (kg): Used for delivery or shipping calculation.
  4. Product SKU: Add your product code for stock tracking or internal reference.

Step 2: Product Images

Upload Product Default Photo
Upload clear product photos so customers can better view your product before placing an order.

You can upload the main product photo first. This image will be shown as the main photo for your product.

To upload, you can either:

Option 1: Drag and drop your image into the upload box.
Option 2: Click Browse File and choose the image from your device.

You can upload up to 14 images in the Product Gallery. Customers can click the photos to preview them.

Step 3: Product Video

Upload Product Video
You can upload a video to showcase your product.

This is useful if you want to show:
How the product looks in real life
How to use the product
Product demo
Product packaging
Before and after example
Customer experience video

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Click Browse File or drag and drop your video into the upload box.

Supported format: MP4 only
Maximum video size: 10MB

If you do not have a product video yet, you may skip this step first.

Upload Product Video Thumbnail

After uploading a video, you can upload a thumbnail or cover photo for the video.
This image will act as the preview image before customers play the video.


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Click Browse File or drag and drop your thumbnail image into the upload box.

Supported formats: JPG, JPEG, PNG

Recommended thumbnail ideas:
Product close-up photo
Product packaging photo
Lifestyle photo
Image with short text such as “Watch Demo” or “How to Use”

If you did not upload a product video, you may skip this section.

Step 4: Pricing

In the Pricing section, enter your product selling or retail price.

Insert the product price in MYR

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Turn on this toggle if you want the product to follow your store default tax setting.
If the product should not apply tax, leave it turned off.

Step 5: Product Variations and Add-ons

The Product Variations & Add-ons section is used when your product has different choices or optional extras.

Product Add-ons –> Use Product Add-ons when you want to offer extra items or services that customers can add to the product.

Product Variants –> Use Product Variants when the same product comes in different versions, and each version may have its own price or stock.

If your product does not have any variations or add-ons, you may skip this section.

Step 6: SEO
Search Engine Optimization will helps your product easier to find through search engines.

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Tips:
Use product name
Include important keywords
Keep it clear and simple
Avoid using symbols or unnecessary words



Step 7: Inventory

This section is use to manage your product stock, order quantity limit, and pre-order setting. This helps you control how many items customers can purchase and whether the product is available for normal order or pre-order.

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Check Available Quantity –> Enable this setting if you want the system to track the available stock quantity for this product.

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Enable Minimum Quantity Per Order –> Enable this setting if you want customers to purchase at least a minimum number of units for this product. After enabling it, enter the minimum quantity in the Min. Quantity field.

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Enable Maximum Quantity Per Order –> Enable this setting if you want to limit the number of units a customer can buy in one order. After enabling it, enter the maximum quantity in the Max. Quantity field.
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Enable Pre-Order –> Enable this setting if the product is not ready for immediate delivery, but you still want customers to place an order in advance.

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